Frequently Asked Questions
Everything you need to know about bringing nature into your home.
What is the typical shipping timeframe for furniture?
Most of our handcrafted furniture pieces ship within 5-10 business days. Once dispatched, delivery typically takes 3-7 days depending on your location.
Do you offer international shipping?
Yes, Forest Homes ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.
What is your return policy for home decor?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
Sustainability is at our core. We partner exclusively with suppliers who use FSC-certified timber and eco-friendly manufacturing processes.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.